OVERVIEW

AFFORDABLE HIPAA COMPLIANCE SOLUTIONS

Harmony Tech helps practices with up to 100 users comply with all HIPAA regulations. Our proprietary Achieve, Illustrate, and Maintain methodology, alongside support from a dedicated Compliance Coach, helps customers to satisfy the full extent of HIPAA, HITECH, and Omnibus regulations.

Our Enterprise Solution takes advantage of The Guard, an advanced, cloud-based solution that combines the knowledge of skilled HIPAA compliance experts, with a simple, easily-accessible technology. The Guard includes all six mandatory assessments required by HIPAA regulations, including: Security, Administrative, Technical, Physical, Privacy, Device.

  • Intuitive Training

    The Guard provides annual HIPAA training to educate you and your employees about the importance of HIPAA compliance. The solution has built-in reporting that tracks each employee’s training, while also tracking employee attestation to the training they receive, recording the completion status and the completion date.

  • Incident Management

    The Guard delivers a simple means of completely tracking and reporting all security incidents as they occur. The solution is built to address each element of the federal regulation, including increasingly important protocols for incident management.

  • Business Associate Management

    Through the web-based portal, our clients can assess and manage vendors and business associates all from one location. Business Associate Agreements must be signed and executed each year with all health care vendors. Templated agreements come stored in The Guard with each subscription, saving you the time and money you’d otherwise spend with a HIPAA consultant or attorney. The Guard also simplifies due diligence, giving you the tools to assess the ongoing status of your vendors’ privacy standards, security infrastructure, and HIPAA compliance year after year.

  • Seal of Compliance Verification

    The Guard is the only HIPAA compliance software on the market to offer HIPAA Seal of Compliance Verification for your compliance program. With the Seal of Compliance, you’ll be able to demonstrate that you’ve satisfied the full extent of the federal regulation.

  • Breach Support

    A team of expert Compliance Coaches can guide you through data breaches and OCR investigations, should they arise. The Breach Support Staff is on call to provide all of the necessary reports and documentation for your practice or organization to confidently get through a data breach incident. In addition, ongoing support provides the tools to maintain your compliance year after year.

BENEFITS

COMPREHENSIVE IT SERVICES INCLUDE

  • Proactive Solutions

    Your company will experience better performance, fewer glitches, and practically zero downtime. Harmony Tech detects these problems early thus preventing them from escalating into more expensive repairs and downtime.

  • Professional Technology Experts

    Your company will feel as though they have an in-house IT staff – without the full-time employee costs. As a Harmony Tech client, you will have access to a knowledgeable support staff that can be reached immediately if you have any kind of computer problem or question.

  • Money Savings

    Our Managed IT Services program saves you money by helping minimize expensive computer and network issues. Additionally, Harmony Tech shops around for you to find the best price and we don’t markup hardware or software to our managed IT services clients.

  • Predictable Spending

    Harmony Tech clients receive substantial discounts on IT services. Under this program, clients pay one flat affordable rate and get all of the technical support needed. No hidden charges, caveats, or disclaimers.

  • Faster Response Time

    Harmony clients receive faster response time (typically under 5 minutes for first response). Through our enterprise class monitoring and remote management systems, we have the ability to access and repair most computer & network problems remotely. If we cannot fix it remotely, we dispatch a Support Engineer to your office the same day (usually within an hour or two) in most cases.

  • Peace of Mind

    As a Harmony Tech client, you gain incredible peace of mind, having the knowledge that we’re making sure everything pertaining to your network security and reliability is handled properly, so you don’t have to worry about it. You have a business to run. We’ll take care of your technology.

PRICING

FLEXIBLE, TRANSPARENT PRICING THAT ADAPTS TO YOUR NEEDS

Standard Managed IT Services

For companies needing standard support during business hours
$119 /per seat, per month
Your exact pricing may be higher or lower depending on your unique needs
  • Includes:
    • 24/7/365 Monitoring
    • Patch Management
    • Managed Security (Premium Seat Only)
    • Unlimited On-Site Support (M-F, 9am - 5pm)
    • Unlimited Remote Support (M-F, 9am - 5pm)
    • 1 Business Hour SLA
    • Technology Vendor Management
    • Asset Management
    • Virtual CIO Meeting (Annual Reviews)

Premium Managed IT Services

For companies needing premium, around-the-clock support
$159 /per seat, per month
Your exact pricing may be higher or lower depending on your unique needs
  • Includes:
    • 24/7/365 Monitoring
    • Patch Management
    • Managed Security (Premium Seat & Office)
    • Unlimited On-Site Support (24/7/365)
    • Unlimited Remote Support (24/7/365)
    • 15-Minute 24/7/365 SLA
    • Technology Vendor Management
    • Asset Management
    • Virtual CIO Meeting (Semi-Annual Reviews)

Standard Managed IT Services

For companies needing standard support during business hours
$321 /per seat, per quarter
Your exact pricing may be higher or lower depending on your unique needs
  • Includes:
    • 24/7/365 Monitoring
    • Patch Management
    • Managed Security (Premium Seat Only)
    • Unlimited On-Site Support (M-F, 9am - 5pm)
    • Unlimited Remote Support (M-F, 9am - 5pm)
    • 1 Business Hour SLA
    • Technology Vendor Management
    • Asset Management
    • Virtual CIO Meeting (Annual Reviews)

Premium Managed IT Services

For companies needing premium, around-the-clock support
$429 /per seat, per quarter
Your exact pricing may be higher or lower depending on your unique needs
  • Includes:
    • 24/7/365 Monitoring
    • Patch Management
    • Managed Security (Premium Seat & Office)
    • Unlimited On-Site Support (24/7/365)
    • Unlimited Remote Support (24/7/365)
    • 15-Minute 24/7/365 SLA
    • Technology Vendor Management
    • Asset Management
    • Virtual CIO Meeting (Semi-Annual Reviews)

SAVE 10%! When you sign up for quarterly billing.  Harmony Tech also offers significant discounts for businesses with more than 10 seats.

FAQ

SOME ANSWERS TO FREQUENTLY ASKED QUESTIONS

What, exactly, does "Managed IT Services" mean?




Managed IT Services is essentially the outsourcing of all of a company’s internal IT management to a Managed Services Provider (MSP), such as Harmony Tech.  We essentially become a “department” of your company and handle everything from desktop support to mobile device management, to technology planning and budgeting for you.  This allows you to focus on your business, instead of being distracted by the tools you use to run your business.

What makes Harmony Tech different from other managed IT service companies?



For one, we treat you as family, not just another client.  We advise you on ways to use technology to help grow your company and make it more efficient.  Harmony Tech is also one of the most secure managed IT service providers around- our Founder’s background is in military intelligence and offensive / defensive network warfare and is a member of the FBI’s InfraGard program.  Since we started in 2011, not a SINGLE client has experienced a network breach or virus/malware/ransomware infection. We also don’t try to sell you things you don’t need, in fact, we shop around to get you the best deal on hardware and software and we don’t mark those up at all.  Harmony Tech believes that companies who profit on hardware / software they sell you have a conflict of interest and they may be selling you what is best for their bottom line, and not what’s best for your company.

Why can't I just call you when something goes wrong, instead of paying a monthly fee?



The break-fix model only works if the rest of your systems are working perfectly, plus costs can be unpredictable and tough to budget. For a fixed monthly fee, our experts not only respond to problems quickly and resolve them, but they also proactively monitor your environment to prevent problems from happening in the first place.

In which cities does Harmony Tech provide support?




Harmony Tech primarily provides service throughout central Florida. However, we have clients around the world. As long as there is internet connectivity, we can provide support.

Orlando (including Alafaya, Altamonte Springs, Apopka, Azalea Park, Buenaventura Lakes, Casselberry, Clermont, Conway, Daytona Beach, Debary, DeLand, Deltona, Doctor Phillips, Eustis, Fairview Shores, Four Corners, Goldenrod, Groveland, Horizon West, Hunter’s Creek, Lady Lake, Lake Butler, Lake Mary, Leesburg, Lockhart, Longwood, Kissimmee, Maitland, Meadow Woods, Mount Dora, Oak Ridge, Ocoee, Orange City, Oviedo, Palm Coast, Pine Castle, Pine Hills, Poinciana, Sanford, Saint Cloud, Southchase, Tavares, Titusville, University, Wekiva Springs, Winter Garden, Winter Park, Winter Springs and surrounding areas.

My practice is required to be HIPAA compliant, can we use Managed IT Services?




Absolutely, however your provider must also be completely HIPAA compliant and sign a Business Associate Agreement (BAA) with you. Harmony Tech is completely HIPAA compliant and will sign a BAA with you. For more information, see our Managed HIPAA IT Compliance page for details.

Does Harmony Tech offer legal advice?




Absolutely not, we can refer you to reputable attorneys with HIPAA and/or technology experience though.

Does Harmony Tech sell hardware or software?




No, we believe that doing so would be a conflict of interest.  We will do research and provide recommendations, and if desired procure hardware and software for you.  We do what’s best for our clients, not our bottom line.  We believe that when you are successful, we are successful.

Will Managed IT Services save me money?



According to payscale.com, the median salary of one Information Technology Manager in the U.S. is $78,734, plus benefits and bonus. Harmony Tech provides an entire team of skilled IT professionals at a fraction of the cost.

How can my company benefit from Managed IT Services?




Managed IT Services help companies prevent costly downtime by proactively monitoring your network for issues and remediating them. Since your network is remotely monitored, your risk of viruses, breaches and downtime decreases. Plus, you’ll gain a partner that guides you through every major technology decision.

Is my company a good candidate for Managed IT Services?




If you relate to any of these statements, chances are you are a good candidate for Managed IT Services from Harmony Tech:

  • You just want the thing to work!
  • You didn’t go into your profession with the idea to become an IT guy later in your career.
  • You understand what it costs you company to NOT focus on your businesses priorities.
  • You’re sick and tired of dealing with rude and arrogant support personnel.
  • You realize that it costs WAY more for your business to be down, than the cost of a few hours of tech support.
  • You’re done with finding, hiring and managing IT staff.
  • You realize that your business depends on IT technology and can’t be avoided (like death and taxes).
  • You realize that Managed IT Service incentivizes your IT provider to fix issues right the first time, rather than profit off of band aid fixes.
  • You put up with your current IT support issues because your don’t want the trouble of changing to another support vendor.

Is Harmony Tech insured?




Absolutely, Harmony Tech carries Business Liability, Cyber Security and Errors & Omissions insurance through HISCOX.

TESTIMONIALS

WHAT OUR CLIENTS SAY...

Sarah L.

Being with Harmony Tech just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

Sarah L.
Tampa, FL
Richard K.

Very late in the day, I received a request from our director to obtain a quote for software and laptops. We needed them by noon the next day. But Harmony Tech was able to get those to us first thing in the morning.

Richard K.
Orlando, FL
WHY CHOOSE US

SIX REASONS TO PARTNER WITH HARMONY TECH

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    We're Responsive

    Within minutes of submitting a trouble ticket, one of our Remote Support Engineers will contact you so we can log into your system and take care of the problem. If we can't resolve the issue remotely, a Field Support Engineer will come on-site as quickly as possible.
  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Our Experience

    With decades of combined experience in nearly every industry, Harmony Tech has gained experience in a wide range of industries, technologies, and applications.
  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    We Speak Plain English

    Our Support Engineers take pride in being able to explain even the most complex technical issues in plain English. We won't try to talk over your head or make things more complicated than they need to be.
  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Our Business Knowledge

    We understand business management. Whenever possible, we work within your time and budgetary constraints to come up with elegant solutions to put your business strategies to work.
  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    We're Your Single Source

    Harmony Tech will handle all aspects of your technology infrastructure, including hardware, software, information security, and any other related needs.
  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    Our Guarantee

    We guarantee everything we do. If, for any reason, you are not satisfied with us, let us know, and we will do everything possible to make it right.
CONTACT US

WE'D LOVE TO HEAR FROM YOU

How It Works

GET A SOLUTIONS QUOTE

Use this form to contact our team. We will be in touch shortly.

  • Let’s Chat

    We’ll talk about your business, your current pain points, and what you want to get out of your technology.

  • Choose Your Solutions

    If we’re the right fit, we’ll help you choose solutions that work best for your business.

  • Start Your Experience

    Within days, we will start the onboarding process and you’ll quickly begin experiencing IT like never before.