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      Ransomware Recovery

      WARNING: If you have been the victim of a ransomware attack, it is EXTREMELY important to contact Harmony Tech as soon as possible to begin the ransomware recovery process.  The longer you wait, the less likely the chance of a recovery.

      Ransomware Recovery Overview

      You wake up in the morning, go to log into your computer and get a popup that says all of your files have been encrypted. Or, you try to access a file, only to notice it has been renamed with a strange file extension and won’t open. A ransomware infection can be devastating to small and large businesses alike. In fact, many businesses who have been ransomware victims NEVER recover from a ransomware attack and end up shutting their doors for good.  When you have been a victim of a ransomware attack, it’s important that you have a company like Harmony Tech who can act as a trusted advisor and guide you through the ransomware recovery process.

      Ransomware is one of the latest, and most severe, security threats facing businesses of all sizes. Ransomware will infect a computer operating system, connect to the network shares, and encrypt files on the network shares. Each infected file is encrypted and no longer can be opened by the program it was created with.

      Usually, in an encrypted directory, a text file is created that has a ransom “readme”. It is the only file that can be opened in the entire directory. That file is a ransom note that will list instructions on WHO and HOW to pay to retrieve your files unencrypted from the hacker who built the ransomware.

      Typically the cost to buy the decryption key is anywhere from $500 to $50,000 or more. The FBI has asked that no business pay the ransom as it encourages the hackers to continue to build more encrypting viruses. You can report ransomware to the FBI here. Typically, the ransomware comes from a criminal outside of the United States.

      Harmony Tech has helped dozens of companies in Orlando, Tampa, Jacksonville, Miami and throughout the United States recover from ransomware attacks and get back to business as quickly as possible. Anti-virus and anti-malware software is no longer enough to protect you, you MUST have good information security policies in place and advanced autonomous endpoint protection on every system in your environment.

      Benefits

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      Proactive Solutions

      Your company will experience better performance, fewer glitches, and practically zero downtime. Harmony Tech detects these problems early thus preventing them from escalating into more expensive repairs and downtime.

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      Ransomware Recovery Experts

      Harmony Tech has done this before. We have recovery processes in place to get you back up and running and recover your data as quickly as possible.
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      Reduce Losses

      Harmony Tech recognizes that the longer you are down, the more it will cost you. Harmony Tech will work to remove ransomware and get your company back up and running as quickly as possible.

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      Predictable Spending

      Once we’ve scoped out the project, we’ll provide a not-to-exceed budget amount. Our recovery efforts will never exceed that amount.
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      Faster Response Time

      Upon receiving notification that you have an infection, Harmony Tech can usually be on-site within a few hours or less to assist in recovery efforts.

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      Peace of Mind

      Once we recover your environment, Harmony Tech can work with you to make sure it does not happen again through our Managed Security Services or Managed IT Services offerings.

      Frequently Asked Questions

      How long does it take to recover from a ransomware infection?
      For a single system with a well-known ransomware infection with an available decryption tool and or good system restore points available, it could be as few as a few hours. For a small-business network of 10 workstations with a new ransomware variant with no available decryptor, you could be looking at a week or more for a partial recovery. The better the backups and current documentation are, the better the chance for a full recovery.
      How much does it cost to recover from a ransomware infection.

      The cost can vary greatly, but Harmony Tech charges $150 per man hour.  As an estimate, a single infected system with good backups or a well-known ransomware infection with available decryptor would cost approximately $450 to recover.  For a small network with 1 server and a dozen workstations, with good backups, it would take approximately 40 man hours to get everything back up and running and backups restored.  PLEASE NOTE: Each project is completely different and these numbers are examples only.

      Which ransomware strains can Harmony Tech help us recover from?

      Harmony Tech can work with ANY ransomware strain.

      What areas do you service?
      Harmony Tech primarily provides service throughout central Florida. However, we have clients around the world. As long as there is internet connectivity, we can provide support.
      Is Harmony Tech insured?
      Absolutely, Harmony Tech carries Business Liability, Worker’s Compensation, Cyber Security and Errors & Omissions insurance through HISCOX.

      Contact Us Today

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